Cumbria

We serve the communities of Allerdale and Copeland, offering both a Monitoring and Emergency Responder Service as part of our Technology Enabled Care (TEC) service.

We pride ourselves on being a friendly and approachable team, who can provide a more personal service to our clients, compared to other market leading companies. Every client matters to us and if we can make a real difference to a person - it makes us proud of the work we achieve.

Our Emergency Response Centre operates every day, year-round, to be able to support people who activate their devices. We monitor Local Authority and Housing Association contracts, as well as our own individual clients.

Our 24 hour Monitoring and Emergency Responder Service

Our local responder service gives local people the opportunity of emergency support in the event of an accident, such as a fall or requiring assistance. We can help you up from the floor if uninjured, with the use of lifting aids, so there is no need for an ambulance.
 We also understand that sometimes you may benefit from wellbeing visits, whether that be just after leaving hospital or a family member being away. In these circumstances we can arrange for one of our trained responders to visit you at a pre-arranged time that best suits them.

In addition, we offer a wellbeing call service that can offer reassurance or medication prompts. This service provides peace of mind, usually to family members, that someone will assist or communicate with their family member when they need assistance or are feeling vulnerable. During the COVID-19 Pandemic, the wellbeing call service has been essential in supporting people by monitoring their welfare during times of shielding and self-isolation.

  • Analogue
  • From £2.99 per week (excluding VAT)
  • Landline required* For use around the home and garden
    • Base unit and pendant call button
    • Can be worn around neck or wrist
    • Plugs into your telephone socket
    • Monitored by our friendly team
  • *You must have an existing traditional landline.
  • Digital
  • From £5.52 per week (excluding VAT)
  • Landline not required For use around the home and garden
    • No need for a landline
    • Base unit and pendant call button
    • All calls are included in price
    • Monitored by our friendly team
    • Future-proof
  • GPS
  • From £4.95 per week (excluding VAT)
  • Landline not required Can be used anywhere*
    • *Can be used anywhere there is a GPS signal
    • Choice of watch, pendant or pocket device
    • All calls are included in price
    • Monitored by our friendly team
I am 95 years of age and certainly depend on your service since if I happen to fall or miss my footing I cannot get up - arms and shoulders at this stage of life being somewhat inadequate, your service essential and excellent I am extremely grateful for the fact that I know that your service is available. Not only do they come ASAP but they also contact my friend of 34 years to come and reassure me, altogether something deeply appreciated.
Stratton-Brook, Cumbria

Cumbria Service Center

Medequip Connect
Unit 12 Moss Bay House
Peart Road
Derwent Howe Industrial Estate
Workington
Cumbria
CA14 3YT

Mon – Fri 9:00am – 5:00pm
Voicemail System for Out of Hours

01900 606777
connect.cumbria@medequip-uk.com

Other Service Areas

Head Office

Get in touch if you have a question about our service or if you would like to purchase a telecare solution.

Contact

Suffolk

We serve communities throughout the Suffolk county, offering both a Monitoring and Response Service.

Contact

Oxfordshire

We serve communities throughout the Oxfordshire county. offering both a Monitoring and Response Service.

Contact