New Emergency Response Service Launches in Carlisle

Do you have a loved one needing extra support to remain independent in their own home? There’s a totally new service in Carlisle provided by Medequip Connect which provides comprehensive support packages for the elderly and vulnerable, including an Emergency Response team who will attend at home 24/7 in the event of a fall or other medical emergency.

Medequip Connect is part of Medequip Assistive Technology, the UK’s leading community equipment services provider. The company already provides personal care alarms, equipment and support to clients in the Carlisle area via a 24/7 call centre.

It’s not just about emergency response, though. Medequip Connect offers a completely flexible and comprehensive range of support services backed up by the latest digital technology. These range from simple analogue base units connecting to a telephone line with pendant call button and link to a 24/7 monitoring centre, through to more sophisticated digital devices including automatic fall detection systems and voice activated alarms that continue to operate even during power outages. The Emergency Response service closes the loop to provide end to end support.

Medequip Connect also supports a full range of clever GPS ‘wearables’ designed for use in the event of emergencies outdoors …  anywhere in the world in fact… so help can still be at the touch of a button whether there’s an emergency on your country walk or you’re holidaying away from home.

The packages go even further to match individual needs, covering wellbeing calls to check on individuals, including a friendly chat and medication reminders. Home Safety Kits include ‘bogus caller’ buttons together with heat, smoke and Co2 detectors. Smart Home kits are also available with an app for family and carers to check on their loved ones, and Memory Support devices can help those who may be a little forgetful, including the latest advanced pill dispensers with alert monitoring.

Costs start at just £3.14 per week. For users signing up for the Emergency Response service, Medequip Connect sends a trained responder to assess individual needs to decide whether the client is at risk from medical emergencies, falls or personal distress. The service responds to 97% of all callouts within 20-45 minutes, faster than the average ambulance wait time for a fall.

If you’d like to chat to a trained advisor to see how Medequip Connect could tailor a service for your family, please call 0800 910 1390.

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